Privacy Policy

1. Introduction

Welcome to Lucky Panda Treats ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or subscribe to our snack box service.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and payment information when you create an account or place an order.
• Subscription Preferences: Your snack preferences, dietary restrictions, and subscription frequency.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Customer Support: Records of your communications with our customer service team.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your snack box subscriptions
• To personalize your snack selections based on your preferences
• To communicate with you about your account, orders, and promotions
• To improve our website, products, and services
• To prevent fraud and enhance security
• To comply with legal obligations

4. Sharing of Information

We may share your information with:

• Service Providers: Third parties who help us operate our business (e.g., payment processors, shipping carriers, IT services).
• Business Partners: Snack brands included in your boxes (only with your consent for specific promotions).
• Legal Requirements: When required by law or to protect our rights.

We never sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. This includes encryption, secure servers, and limited access to your data. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict processing of your data
• Withdraw consent (where applicable)
• Receive your data in a portable format

To exercise these rights, please contact us at privacy@snackboxdelights.com.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date.