Contact Us

Customer Support

Our friendly customer support team is available to help with any questions about your subscription, orders, or our products.

Business Inquiries

For partnership opportunities, wholesale inquiries, or press requests, please contact our business team.

Corporate Office

Shimen 2nd Road, Building 3
Lane 333, 30B
Shanghai 200041
China

Send Us a Message

Frequently Asked Questions

How do I change my subscription preferences?

You can update your snack preferences, delivery frequency, and shipping address anytime by logging into your account and visiting the "My Subscription" section.

What are your customer service hours?

Our customer support team is available Monday through Friday, 9AM to 5PM EST. Emails received outside these hours will be responded to on the next business day.

How long does it take to get a response?

We aim to respond to all inquiries within 24 hours during business days. During peak times, response may take up to 48 hours.